Customer Support


If you need assistance, we're here to help. Choose from the options below to find the information you need. Sign in or register today to manage your account online.

Easy Start

• What do I need
• How to get one?
• Start using VoIP

• Invoicing & Billing
• Calling Plans
• Equipement & Connections
• Features
• General Information
• Setting up my Service
• Online account information
• Products & Services
• Service Issues & Troubleshooting
• Shipping and Tracking

Configuration Guides

• Softphones
• IP Phones
• VoIP Gateways

Calling Cards Guide

• What is VoIP Calling Card?
• How does it Work?
• Making a Call
• Features
• Benefits of VoIP Calling Card
Issue Trouble Ticket

Request technical & commercial support from Kosmaz Customer Care.
Issue and follow-up your trouble tickets using Kosmaz Web Help Desk application.
A VoIP or NexPBX account is required for your access to Help Desk.
  Easy Start
Configuration Guides
  Calling Cards Guide
  Help Desk
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